Business Case Development

Once you have a clear understanding of your business model, a business case helps you to "flesh out" the next phase of the planning process. The business case illustrates your analysis of a problem and the process you have undertaken to reach the recommended solutions. In general, a business case should have the following general sections:


  • Executive Summary: Provide a high-level summary of what’s being proposed, why and anticipated benefits

  • Business Problem: Clearly define the problem being addressed and why your organization is poised to provide the best solution

  • Proposed Solutions: Depending on the project, identify either one or two suggested solutions

  • Alternatives: Provide alternatives to undertaking the project and list the pros and cons

  • Recommended Solution: State your determined course of action and clearly highlight your reasons for choosing this solution

  • Feasibility: Outline the results of any feasibility studies and summarize likelihood that the project will be successful

  • Any Supporting Documentation: Include a succinct summary of any ancillary and supporting documentation related to your analysis

  • Section for signed authorization (if needed): Include a section where a leader can authorize your project immediately


Each business case will be slightly different, with more/less emphasis placed on certain areas. That said, however, each business case should generally include all sections above.

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The Certified Compliance & Ethics Professional (CCEP)® is someone with knowledge of relevant regulations and expertise in compliance processes sufficient to assist organizations in understanding and addressing legal obligations, and promote organizational integrity through the operation of effective compliance programs.